Shipping policy

Shipping and Delivery Policy

Last Updated: August 23, 2026

At Krishnapath, we are committed to delivering your orders accurately, in good condition, and always on time. We partner with reliable shipping service providers including Delhivery and India Post to ensure seamless coverage across India.

1. Order Processing & Dispatch Timelines

  • Processing Time: All orders are processed and prepared for dispatch within 1 to 2 business days (excluding Sundays and national holidays).

  • Order Confirmation: Once your order is placed, you will receive an order confirmation email/SMS containing details of your purchase.

  • Dispatch Notification: Once dispatched, you will receive a tracking link via email and SMS to track your package in real-time.

2. Shipping Partners & Delivery Estimates

We utilize specific shipping couriers based on your delivery PIN code to ensure the fastest and most reliable service:

Shipping Partner Coverage Area Estimated Delivery Time
Delhivery Major cities, metros, and tier-1/tier-2 urban areas 3 to 5 business days
India Post Rural areas, remote locations, and Speed Post service areas 5 to 8 business days
Note: Delivery times are estimates and may vary slightly due to weather, transport delays, or remote geographic locations.

3. Shipping Charges

  • Standard Shipping Rates: Calculated at checkout based on package weight, volume, and destination PIN code.

  • Free Shipping: Applicable on orders above a specified cart value (as highlighted on our website during promotional periods).

4. Order Tracking

  • As soon as your order is handed over to Delhivery or India Post, a tracking number (AWB/Consignment number) and tracking link will be generated.

  • You can track your shipment directly using the link sent via SMS/Email or by entering your tracking number on the official tracking portals:

5. Cash on Delivery (COD)

  • COD is available for select PIN codes serviced by our logistics partners.

  • An additional COD handling fee may apply at checkout.

  • Please ensure you provide an active phone number and complete address so our delivery agents can contact you upon arrival.

6. Damaged or Non-Delivered Packages

  • Address Errors: Please ensure your shipping address, landmark, and PIN code are complete and accurate. We are not responsible for delays or non-deliveries caused by incorrect address details.

  • Damaged Packaging: If the outer packaging appears tampered with or severely damaged upon delivery, please refuse the package or record an unboxing video before opening it, and contact us immediately at 080860 00135 or mykrishnapath@gmail.com.

7. Contact & Dispatch Details

All orders are processed and dispatched directly from our registered office/warehouse:

  • Store Name: Krishnapath

  • Email: mykrishnapath@gmail.com

  • Phone: 080860 00135

  • Dispatch Address: Davagram, Adenz Arcade, IV, 300 II, Aikaranad South, Kerala 682311, India