Privacy policy

Privacy Policy

Last Updated: August 23, 2026

At Krishnapath, accessible from our online store, protecting your personal privacy is one of our main priorities. This Privacy Policy outlines the types of information we collect, how we use it, and how we safeguard your personal data when you visit or make a purchase from our store.

1. Information We Collect

When you visit our Shopify website or place an order, we collect personal information necessary to process your purchase and provide a seamless shopping experience:

  • Personal Details: Name, email address, phone number, shipping address, and billing address.

  • Order Details: Information regarding the products you view, items added to your cart, and items purchased.

  • Device & Usage Data: IP address, browser type, device information, time zone, and interaction data collected automatically via cookies and tracking technologies.

2. Payment Information & Security (Cashfree Payments)

  • Payment Processing: All online payments on our store are processed through our secure, PCI-DSS compliant payment gateway, Cashfree Payments.

  • Financial Data Security: We do not store, record, or have access to your full credit/debit card numbers, CVV, Net Banking credentials, or UPI PINs. All payment transactions are encrypted and directly handled by Cashfree.

3. How We Use Your Information

We use your information to fulfill orders, maintain customer service, and improve our services, including:

  • Fulfilling and delivering orders, processing refunds, and sending order confirmation/tracking updates.

  • Communicating with you via email, SMS, or phone (080860 00135) regarding your orders or inquiries.

  • Screening orders for potential risk or fraud.

  • Improving website navigation, user experience, and overall service operations.

4. Sharing Personal Information

We share your personal information only with trusted third-party service providers who assist us in operating our store:

  • Shopify: Powers our online store. You can read more about how Shopify uses your personal information in Shopify's Privacy Policy.

  • Cashfree Payments: Handles secure payment processing and refund disbursals.

  • Logistics & Courier Partners: Shared strictly to deliver your orders to your provided shipping address.

  • Legal Compliance: We may share information if required by law, regulation, or court order to protect our rights or respond to legal processes.

5. Cookies & Tracking Technologies

Our Shopify store uses cookies and similar technologies to enhance your browsing experience, remember your cart items, and collect analytics on store usage. You can manage or disable cookies through your browser settings, though some website functionality may be affected.

6. Data Security & Retention

We employ industry-standard administrative, physical, and electronic security measures to safeguard your personal data from unauthorized access, disclosure, or alteration. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

7. Contact Information

If you have questions about this Privacy Policy, wish to access or modify your personal data, or have any concerns, please contact us:

  • Store Name: Krishnapath

  • Email: mykrishnapath@gmail.com

  • Phone: 080860 00135

  • Address: Davagram, Adenz Arcade, IV, 300 II, Aikaranad South, Kerala 682311, India